Grey Cup Fan Base Online Purchase Terms and Conditions

All online purchases made through this Website and all other purchases of the Offering (as defined below) are subject to the CFL Terms of Use at; CFL’s Privacy Policy at and the terms and conditions outlined below, as applicable. . Your purchase of the Grey Cup Fan Base offering, including the premium positions to the extent applicable (collectively, the “Offering”) through this Website or otherwise constitutes acceptance of these Grey Cup Fan Base Online Purchase Terms and Conditions (“Online Purchase Terms”).

In order to make a purchase on this Website, you must be the age of majority in your province or territory of residence, and will need to provide CFL (as defined in the Terms of Use) with certain personal information so that your order can be processed. You are responsible to ensure the continued accuracy of this information. You agree to be responsible for: (a) the accuracy of all information that you provide to us; (b) maintaining the confidentiality of any url link that is assigned to you as a result of any purchase made through the website; and (c) all activities that occur under such url link.

CFL will not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with these Online Purchase Terms.

All prices listed are in Canadian currency and all charges will be processed in Canadian currency. Prices which may be displayed or advertised on the Website or through any other electronic communications from CFL are subject to confirmation, do not include applicable sales tax. Taxes will be displayed at checkout prior to your final order submission. Sales taxes will be charged at the applicable federal and provincial rates of the province in which you are located.    Purchase is limited to residents of Canada.

A maximum of 65,000 Grey Cup Fan Base offerings are available for purchase through the Website. Items in your “shopping bag” are not reserved. CFL may cancel orders and refund customers' payment because of pricing errors, unavailability of offering or for any other reason.  A limited number of premium positions are available for purchase by contacting

Your credit card will be charged upon placement of the order.  In the unlikely event that the Grey Cup Fan Base is not constructed with your chosen name(s) etched on it by December 31, 2021, you are entitled to cancel your order and receive a full refund by contacting us at  Further,  if you have ordered an incorrect number of products by mistake, you may cancel the order by sending an email to within 5 days of such order, where we will make reasonable efforts to accommodate the request. Except as provided herein, offering and related merchandise purchased through this Website is not refundable.

Merchandise purchased through this Website may not be purchased or used for any purpose that is unlawful, misleading or deceptive.  CFL may cancel or refuse to process orders that it reasonably believes include merchandise intended to be re-sold by the purchaser. Further, CFL may refuse any order that it reasonably believes has been placed by a customer who has violated these Online Purchase Terms in the past.

Payment & Billing

If you are a seasons ticketholder of any member team of the CFL, your payment and billing will be re-directed and processed at/by the Account Manager for your team via Ticketmaster, Outbox or Paciolan, as applicable, subject to the payment terms and conditions thereof.

We currently accept Visa, MasterCard, American Express and JCB payments. Your method of payment cannot be changed after your order has been placed.

All orders are subject to security verification. Your billing name, address, and phone number must match the information that appears on your credit card statement, failing which, your order may be delayed or cancelled.  If the information does not correspond or if CFL reasonably suspects a fraudulent transaction, your order may be declined.

All prices on our site are displayed in Canadian currency. Charges will be processed in Canadian currency, and will be applied to your credit card once your order has been placed.

Website Security

We take all necessary measures to ensure that your information is transmitted safely and securely. Secure Socket Layer (SSL) encryption is used for every transaction that is placed through our site.

When SSL is enabled, a padlock will be displayed at the top of your browser, on the left-hand side of the URL. By clicking on this, you can receive information about the SSL digital certificate registration.


By purchasing products or merchandise on this Website, you irrevocably grant to CFL and its agents and representatives a fully paid up, perpetual, transferable, sub-licensable, non-exclusive worldwide right and license to publish, display, reproduce, edit or otherwise use the name(s) you provided on the Grey Cup Fan Base and in the member teams’ local stadiums as such team so shall chose, for advertising, trade, publicity or promotional purposes in any form of media whatsoever, including the internet, without review, notification or approval, unless otherwise prohibited by law.

The Grey Cup Fan Base with the etched-on names chosen by you in connection to this Offering will be kept and maintained by the CFL in good condition for a period of at least 15 years from the date that such Fan Base is created.  Thereafter, CFL expressly disclaims all warranties, representations or conditions, whether express or implied, arising by statute or otherwise in law, with respect to the condition and/or maintenance of the Fan Base and CFL shall not be liable for any loss, damage or theft of the Fan Base.

Any of the terms of this Online Purchase Terms may be amended at any time prior to the construction of the Grey Cup Fan Base. Purchasers of the Offering will be sent written notice at least 30 days before the amendment comes into effect, setting out exclusively the new clause, or the amended clause and the clause as it read formerly, and the date of the coming into force of the amendment. Prior to the construction of the Grey Cup Fan Base, purchasers of the Offering may refuse the amendments and cancel their order for a full refund by sending an email to no later than 30 days after the amendment comes into force, if the amendment entails an increase in their obligations or a reduction in the CFL’s obligations.

In the event of any conflict or inconsistency between these Online Purchase Terms and CFL’s Terms of Use, the terms and conditions of these Online Purchase Terms shall prevail.


Updated August 28, 2020